AE Factory Service

I scheduled a service call for my fridge today. A and E factory service promised a service call between 8-12. They never showed up despite 7 calls with no service. We even went at...

PLEASE AVOID THIS A&E FACTORY AS MUCH AS POSSIBLE. THEIR CUSTOMER SERVICE IS THE WORST IN THE WHOLE WIDE WORLD. THEY NEVER ORDER THE PART TO BE REPLACED AND CAL YOU 2 TIMES A WEEK ...

I called back the AE repair place to tell them once again that the part hadn’t arrived tonight, and this second guy checked on it. He said it showed the part was on backorder unt...

We have a Fischer Paykel Dryer and washer, they both are terrible. However, we have not had a dryer for 2 months since A and E didn't show up 3 times when they were scheduleds...

Liars! They scheduled a repair appointment between 8 am and noon. After repeatedly calling and getting "the service man called at 9am got no answer" "The service man showed up no o...

Take heed of all the comments here - they are on point!A completely incompetent company from top to bottom. "Customer service" is outsourced to some faraway plac...

Maytag washer wouldn't fill with water. First guy comes out and decides it's the water inlet valve (after I explained that's what I thought it was). No part on truck, have to ord...

It was one of the worst service experiences I have ever had. They had no shows and when did show up they replaced parts that did not fix the problem with my GE Refrigerator. There...

The repairman, who acted as if I was causing him a huge inconvenience to look at my refridgerator, was unable to fix my NEW refridgerator and then failed to submit the proper paper...

Called in September to get washing machine fixed. Its now four months later and 4 missed appointments and machine is not fixed. Had to wait for a month to reschedule on of the mi...

Called for another repair 3times on my oven and could not get a repair for over a week out , have 3 kids at home with no oven called to get a sooner repair date, lady was rude and ...

Provides highly unprofessional service. I have never seen any other repair service companies that blames their customers for their own incompetence. They have gave me a time table ...

I had an appointment with AE factory service on Jan. 13, 2012. The service was schadualed between 12 to 5PM, and I received a confermation E Mail. I did not hear from the technic...

I called the 800# I was given for A & E Service to get a sooner repair date since I received the part sooner than expected. I got a woman with a accent I could not understand. Sh...

I agree with all other reviews I have seen about this company. I can only blame myself for using them instead of someone local. A $30 part was $90 and for about 30-45 minutes of ...

After waiting from 1-5 p.m. on Tuesday 1-17-12 for a technician to make a repair on my oven, I called A&E Factory Service and was told the technician had been to the house at 8:15 ...

A & E Factory Repair ServiceI made an appointment a week in advance with A & E factory Service to schedule a service call to repair our microwave oven. The appointment ...

Called to get a front load washing machine repaired and Maytag informed me that they use A and E Factory service, so all of my information was taken by Maytag and relayed to A and ...

The customer service at this company is awful. I got the run around for 2 days before I was able to schedule a repair for my 7 month old appliance. I then had to schedule more th...

My steady GE washing machine broke the beginning of Dec 2011. I have a warranty on it and its fulfilled by A&E Factory direct service, sub-division of the mighty Sears corporation....

Last November, right after Thanksgiving, my washer was leaking all over the floor. I knew what was wrong with it but, having done business with A&E Factory Service before I set up ...

Finally got repairs scheduled so field tech comes out today to replace the tub in my new Maytag Front load (expensive) washer. My wife calls me to tell me the tech said they never ...

Like most cable companies I was given a three week waiting period for an appointment and a four hour window for a tech to show up on a weekday! Waited four hours, called the comapn...

There is no accountabilty for mistakes with this company to the customer, it is a typical call center with "NO" accountability...I suggest the GE drop this service company and serv...

I called Whirlpool to repair my 8 month old dishwasher when they referred me to A&E Factory service. The appointment was scheduled for 5 days after my dishwasher broke down so I r...

A&E has been informed and still lists these people on their show after knowingly promote illegal trucking and tax evaders.If you feel that making our roads unsafe for t...

I called when they had not shown for two weeks, figured it was a holiday issue, but when the guy apologized to me, and told me I would have to wait 2 more weeks because they had to...

They came to my house 4 times. fixed the original problem on my washer and created a new problem. I was told they would come to repair it after 4PM. I left work early to find a not...

A&E has been to my house 7 times SO FAR in an attempt to fix my Maytag washer. They keep sending dumb and dumber to attempt the repair and and each and every time they fail miserab...

A & E factory service has horrible customer service. We purchased a dishwasher and had it installed, the drainhose had a small leak so we scheduled a service visit on a Wednesday -...