Under no circumstances should you use this company. I called for repair in Friday, after my Whirlpool washing machine flooded my whole house.
Was told someone would be there btwn 8-12 the next day. Called 2x to confirm the appt and leave a cell phone number as I had to leave the house to drop my child off to church, and come back, no call. Waited til 1230 and called again. They said my appt was for MONDAY!
This, after they said 'tomorrow btwn 8 and 12" and two calls to check the status, on which I was reassured they were running late and would be there that day.
Today, given 8-12 window. called 2x to see the whereabouts of technincian - said Im on schedule to be serviced by 12. Just called, at 1235, and they said Im scheduled btwn 130 and 2! WTF???
I didnt even get a courtesy call to say that my appointment was moved. I bet if I call back now, I get a different answer.
And I am also willing to bet they wont show, but stay tuned. Now, who will pick up my kids from school?
Product or Service Mentioned: Ae Factory Service Repair.