Actually this is not a complaint because I read your reviews of this company. I want to thank everyone for their posts.
My new LG front loader washer while purchased in 06- hooked up Feb of 07 only to be broken and needed repair right out of the gate has only been in use for 2.5 years before it started grinding away like it was washing nuts and bolts. I had Home Depot scheduled repair service (extended warranty purchased), I decided to check out the repair company and thanks to all the comments, called HD back and had them reschedule me with a different company. So I was able to avoid A & E all together. Thank you everyone for your comments, they are greatly appreciated.
I can only be sympathetic to all the "pain and suffering" you have had to go through.
I will let you know how this other company - Gold Wing factory appliance handles the repairs - and how many service calls it takes to get it repaired. Thanks again.