Not resolved

A&E did factory warranty work on our washer so we bought extended warranty. Big mistake!

called three weeks ago when washer stopped. Waited a week for repairman who said he couldn't find anything wrong and reset. The next day it stopped again and we called for service. Were put off a week.

The day before scheduled appointment, they called and said tech was not available and would have to reschedule. After I complained, I was told supervisor would call. A day later, still waiting. Will have to miss time off from work again...

Three weeks without a washer.

Worthless! Will not use again.

Company wrote 0 private or public responses to the review from Aug 10, 2011.
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