Whirlpool listed A & E Factory Service as an authorized repair facility. I scheduled appointment for washing machine repair 1 1/2 weeks in advance.
The repairman came to home and quickly looked at washing machine. After 5 minutes he said he needed help, and would be right back. I waited the entire day his return. Made several phone calls to confirm the repairman would be returning.
At end of day A & E called me to say they would have to reschedule appointment. Waited another 1 1/2 weeks for second appointment. I confirmed appointment on the phone twice.
NO SHOW.... waisted 3 weeks and sat around for 2 days waiting.
Monetary Loss: $1000.