A & E Services is who our warranty is with through Home Depot. Our dryer broke three weeks ago.
We call Home Depot who forwarded us to these goofs. It took a week before they could get a repair tech out. When he got here,he was here for 10 minutes that I could've explained over the phone - THE CONTROL BOARD WASN'T WORKING! But he didn't even have any parts and then said he had to order them; AND we had to wait another week.
So we set an appt up THAT MORNING with him. We got the parts, then got a message from A & E saying we needed to RESCHEDULE OUR SERVICE?!?!? I called A&E and talked to a Ben who was rude, very uncoorperative, and said my service call "expired" and it wouldn't be another week until someone came out! I demanded to talk to a manager and they were in a "meeting".
They dropped the ball and did NOTHING to fix the problem. This is the worst outfit out there and do NOT use them for any repairs.