After taking 3 visits to repair a dryer that was under warranty (for the time I took off work I could have bought a new dryer) I intentionally bought a different brand from a different store to avoid these incompetent jerks, with no luck. My appoint was scheduled for wednesday afternoon and they showed up tuesday morning...then they didn't have the part, because they don't carry parts, they are ordered and delivered to the customers house for them to come back again and "fix".
Please tell me why if the washer has an error code to indicate the problem so they know what is wrong when you call for service they can't bring the part with them, that is ridiculous!
I can't wait for visit 2 where they tell you it is fixed and it really isn't and won't even look at it again unless you schedule it. From now on I think I will just buy appliances from craigslist and toss them when they break, much less hassle than dealing with these a$$hats.
Monetary Loss: $550.