Regrets:I wish I had checked out the reviews on A&E Repair before calling them. Maytag pointed me in their direction and I assumed that I was getting a good company....
Was I wrong. It has taken over a month, staying home from work 4 days, countless calls, and our dishwasher still isn't fixed.
Blame:To cut to the chase, I blame Maytag. They clearly know how bad this company is (Google: A&E Repair) -- but recommened them to me anyways.
Problem with A&E:The real problem with the company is there is no "local" office to manage their technicians. Twice now they have had to order parts, and when those parts didn't get to my house on time, they called me to cancel the appt. I had to call back and reschdule - at which point, they couldn't book me for another week+.
Any normal company, who cared about their customers - would try to prioritize and work with people - but A&E gives you the same canned response.
They are simply in bed with some of the major applicance manufactures and are making money off of terrible service.
Do not use them.