Product: Ae Factory Service Washing Machine Repair Clear all filters (8 of 8 reviews match)
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Been waiting for parts for 3 weeks, then they come and fix it and the washer breaks on the first load and they can't come back for 2 weeks.The phone person is a robot , can't talk to anyone. really sucks. They don't have any slack in their schedule to fix their...
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1.5
Product
Ae Factory Service Washing Machine Repair
I liked
  • Professional repair man
I didn't like
  • How long to get service
  • Lack of customer service
#1132266
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When we called on a Friday to get Saturday service they told us that they could not do our brand of washing machine on Saturday but could send someone out to do it on Tuesday. They made an appointment for Tue. My wife stayed home from work all day and when he showed up...
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1.0
Product
Ae Factory Service Washing Machine Repair
#1076494
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I own a Samsung front load washer.ON my first repair visit A&E came out and because there was no "code" on the machine the technician could not figure out what was wrong with the machine (what happened to real repair-people). Well it's no spinning, the water is not...
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Ae Factory Service Washing Machine Repair
#1028165
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Waited 3 weeks on a repairman who arrives and explains to me that my $597 Samsung washing machine will cost $700-1000 to fix. Cheaper to buy a new one... they came out a few months ago to "repair" my Bosch dishwasher and it was an estimate of $600 to repair it. Both...
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Iva, South Carolina
Product
Ae Factory Service Washing Machine Repair
#940342
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I have an extended service contract with Home Depot for my Maytag washer. I called them about scheduling a service repair appt. to fix a problem with the soap dispenser not working correctly. They gave me an appt. and I told them they need to contact me the day of to...
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Product
Ae Factory Service Washing Machine Repair
#882578
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Up to this point, I have relied on Lowes 100%...never a bit of trouble; that is until I had to use their warranty service provider, a&e factory service.I bought a washer/dryer and the 3 year protection plan. The washer had a problem and a tech was sent out in a...
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1.0
Gray Court, South Carolina
Product
Ae Factory Service Washing Machine Repair
I didn't like
  • Shortage of service personnel
  • Poor communication
#859435
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I had them come out to repair my washer on 3/25/16.He said they would send the part to my house. Well I got it on 3/30/16. They scheduled to come back on 4/5/16. I looked up to see what the problem was with my washer. Its a common problem,why wouldnt you stock this...
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2.2
Mill Plain, Washington
Product
Ae Factory Service Washing Machine Repair
#823802
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Ae Factory Service Washing Machine Repair Review

#1039492
1.0
Details
They cancelled my appointment without telling me. Couldnt get washer fixed for 1 month. Never would i use this company but it was the extended warranty that uses them. Not worth the money.
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