Contact Ae Factory Service Customer Service
Ae Factory Service Phone Numbers and Emails
Toll-Free Number:
-
(800) 905-9505
Ae Factory Service Emails:
How to Contact Ae Factory Service?
Most Popular Number:
| Total calls: 486 | Issues resolved: 10 | Last call: Nov 27, 2024 |
Ae Factory Service Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ae Factory Service Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ae Factory Service is 8009059505. 44% of customers managed to speak with a real person.
The average hold time is from 3 to 5 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Ae Factory Service may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ae Factory Service Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ae Factory Service is 8009059505. 44% of customers managed to speak with a real person.
The average hold time is from 3 to 5 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Ae Factory Service may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
People call Ae Factory Service mainly because of request for information, staff and product/ service.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Ae Factory Service is dataprivacy@transformco.com. 95% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Ae Factory Service Website:
Ae Factory Service Help Center:
Corporate Office Address:
Ae Factory Service Customer Service Reviews
They outsource all customer support, so you're talking to some foreign tongue with zero cares whatsoever. Just quantity over any modicum of quality in terms of actually helping anyone in any way.
They jerk you around, transfer you over and over, and ask for the same info since their systems are so broken they cannot even relay the information you just gave them. Their entire gambit is to wear you down so you just give up on the warranty.
A technician came to my home on April 4, 2024, and ordered parts to fix my washer. He ordered 4 parts, but only one part ever arrived.
I had an appointment for May 16, 2024, to fix my washer. No one showed up or called. Terrible customer service!
I have not had a working washing machine since April 1, 2024. I paid American Home Shield $100.00 for nothing!
How Good is Ae Factory Service's Customer Service?
Summary of Ae Factory Service Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ae Factory Service?
Request for Information Question:
- “Reschedule”
- “Speak to someone now”
- “Rescheduled appointment”
Staff Question:
- “Poor services”
- “Service status”
- “Waiting on parts and service I have paid for”
Product/ Service Question:
- “Repair work unsatisfactory”
- “Warranty service on A/C windows unit”
- “To have my refrigerator repair. I have warranty with them”
Shipping and Delivery Question:
- “My repair man hasn't arrived yet!”
- “Where is the technician, have an appt”
- “Wrong address for service visit”
Activation/ Cancellation Question:
- “Cancelled service”
- “They cancelled my appointment fot today”
- “I had a appointment but due to the weather it was cancelled call said to reschedule appointment on line but I do not know my service order number and I have tried and tried to call and no luck”
Payments and Charges Question:
- “Invoice”
- “Paid for my refrigerator to get fixed and it's still not fixed. It was supposed to have been fixed 3 days ago”
- “Billed for service already paid”
Refund Question:
- “Refund”
- “Refund labor”
- “Refund for repair.”
Account Question:
- “60 days in is locked what should I do about that”
- “Verify”
- “Continuing spin unbalanced problem”
Website/ Application Question:
- “Part came ln need to get it installed”
- “Bad install”
Return/ Replace Question:
- “You PLAY excessive returns every god dam day over and over you are *** thousand and thousands of people over and you don't give a ***”
- “Correct Parts?”
Cards Question:
- “New credit card information”
Other Question:
- “I was suppose to.have svv today no.one showed up”
- “Washing machine”
- Tec left my house worse inop ac than when he came
Compare Ae Factory Service Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
