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I scheduled a service appointment A&E Factory Service through Lowe's.The day before the appointment (yesterday), I got a confirmation phone call.

Then on the appointment date (today), I called at about 10:30am and was confirmed a technician is scheduled to come to my home between 8:00am and 12:00pm. Shortly after 12:00pm, I called A&E and was told no technician is available. I insisted to have a technician to come today, the service representative then asked me to be on hold. I waited for more than 30 minutes and finally gave up and called Lowe's.

The only option Lowe's provides is to reschedule the appointment. I am disappointed with Lowe's too.

What can I do for this kind of problem?Any advise?

Monetary Loss: $500.

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Anonymous
#538525

i dont have the any advice since I was in the same situation as you were. just take your business somewhere else

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