bad customer service, bad technicians who dont know how to fix a washer. First call 12/23 - been out twice - once to figure out what was wrong - 2 weeks later after all parts came in showed up and had not scheudled the appt correct was a two man job and only one showed up.
Tried to make we wait another week but finally sent someone from the office to help. Had to wait 24 hours before using washer. Washer now bangs on the glass lid when it spins, called them back to fix and they made me wait several days for the appt then they cancelled my appt without telling me and I waited all day for them to show up. They never have a tech in the area, they do not make a repeat customer after just being fixed a priority.
Terrible company - should not be used by an service providers of extended warrentys either. Find another appliance repair company!
Review about: Ae Factory Service Repair.