For soon to be 3 months, I have been without a working refrigerator. A & E has been to my home 6 times.
The refrigerator is still not working!
1. The ice maker went out. 2. a new one was installed: still not working.
3. the board was replaced on the back of the refirgerator- not repaired. 4. A & E cancelled my appt.
one hour before they were due to my residnece, telling me it wasn't covered under warranty (not true) 5. finally on the next visit diagnostic tools were brought. The real problem was the compressor. 6.
A & E ordered one. It was wrong. 7. They tried to install it.
They ordered another. 8. they told me I would have priority to get it installed. 9.
HA! 10. It has been one week. 10.
In another week it will be 3 months! 11. If this is happening to me, how many others is it happening to?
I have contacted NBC and ABC.
I hope DATELINE does contact you and expose this.
Product or Service Mentioned: Ae Factory Service Repair.