Excelsior, Minnesota
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I purchased a A and E Factory Repair Protection Agreement the first time the company came to "fix" my dishwasher, it kept opening during the cycle. About two days after the tech "fixed it" it started to open again.

When the tech came out again to "fix" the hinge he said he would need to order a new one and hinges for the sides and scheduled me for two weeks from there to install. When he installed them it was still not working, door would not stay shut during the cycle, so he ordered FOUR NEW PARTS!! The tech has just left my house again (with another part on order) with my dishwasher NOT WORKING!!!!!!

Has said his manager BOB S, has told him to just keep ordering parts!!

Product or Service Mentioned: Ae Factory Service Repair.

Company wrote 0 public responses to the review from Feb 20, 2013.
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