Washer went out and they came out and diagnosed the problem.They ordered the part and when it was time to fix it they claimed the warehouse ordered the part incorrectly.
Warehouse denied ordered the part so A&E decided they were not gonna take responsibility and walked out of my house. 3 extra large boxes still in my house and they refuse to come get. My washer is still broken and I have parts that "NOONE" ordered.
Poor customer service and very unprofessional.Run the other way when you see this company!
More Review Details
What I liked
What I disliked
- Customer service
- Poor communication
- Failed to keep scheduled appointment
- Reason of review:
- Poor customer service
- Preferred solution:
- Come get these parts
- Product or service
- Whirlpool Front Load Steam Washing Machine
- Review category
- Household Services
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