Had an appointment for a technician to come home between 12 and 5 PM. No one showed up until 6 PM.
When I called the company the customer service person just changed it to another date without any explanation. When I complained about the 6 hour wait she said she would transfer it to the supervisor and the line went dead. I called back and got a different customer service person who could only see the new appointment. 6 hour wait for the technician was totally lost.
I don't trust this company. The company can not even keep an appointment.