Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Been waiting for parts for 3 weeks, then they come and fix it and the washer breaks on the first load and they can't come back for 2 weeks. The phone person is a robot , can't talk to anyone.

really sucks. They don't have any slack in their schedule to fix their Mistakes. They don't have any parts, and the repair person had to go find a screw at a hardware store,,,2 hour wait, So i was there from 8 till 5 and got a broken washer.

They need someone to be able to send someone a fix it now situation or at least have a next available option. This having to wait weeks to get it fixed is ***.

Product or Service Mentioned: Ae Factory Service Washing Machine Repair.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

I liked: Professional repair man.

I didn't like: Lack of customer service, How long to get service.

Company wrote 0 public responses to the review from Nov 16, 2017.
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