Been waiting for parts for 3 weeks, then they come and fix it and the washer breaks on the first load and they can't come back for 2 weeks. The phone person is a robot , can't talk to anyone.
really sucks. They don't have any slack in their schedule to fix their Mistakes. They don't have any parts, and the repair person had to go find a screw at a hardware store,,,2 hour wait, So i was there from 8 till 5 and got a broken washer.
They need someone to be able to send someone a fix it now situation or at least have a next available option. This having to wait weeks to get it fixed is ***.
Review about: Ae Factory Service Washing Machine Repair.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Deliver product or service ordered.
I liked: Professional repair man.
I didn't like: Lack of customer service, How long to get service.