I had a similar experience with A&E Factory Service yesterday. Had a scheduled appointment for 8-12a.m for my Maytag dryer. When they didn't show by 12 I called & they said the technician was running behind & would now be there between 1-3. Again he never showed. At 3:30 they told me he was on his way....6:00p.m. he still did not show.
Then they had the nerve to say that he could not get hold of me when they had 2 phone nos. & I called 4 times during the day! This company was established in 2005 and is located in Louisville, Kentucky.
They have a revenue of 10-20 million annually!! They don't deserve even $10. They are liars & disrespectful!! The President is Allen Lewis. Anyone who had a bad experience please call and make a complaint to the President (go to their website) & also Consumer Affairs & the Better Business Bureau. They do not deserve to be in business!!