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Should have been here between 8-12. I called around 12 and was told my stop was next in line and they would have the tech call me.

He did not call so at 3:00 I then called A&E again and was told tech will be there around 4:00. Somehow I was now last on the list today?? A & E called me around 4:35 to tell me no tech today....oops wife broke wrist... yeah.

Had to reshedule I told the lady at A&E that hopefully his wife wouldn't break her other wrist during my next appointment. There is no other repair company for Samsung Refrig.

in my area. To make matters worse the refrigerator is less than 2 years old, what a piece of ***!

Product or Service Mentioned: Ae Factory Service Repair.

Company wrote 0 public responses to the review from May 23, 2011.
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