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My only complaint is trying to get to the website aefactoryservice.com/feedback. i can't seem to locate it, i can only find the complaint site.

The 2 technicians that came to the house were very good at what they do. The first one diagnosed and ordered parts that were shipped directly to my home. The 2nd technician #11768 came on the designated date and time and installed the necessary parts and my refrigerator is working just fine.

I will say thank goodness i purchased the extended warranty or i wouldn't have been happy with the cost of the parts. (over $700)

Company wrote 0 public responses to the review from Aug 23, 2012.
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