Ae Factory Service
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Ae Factory Service Overview
Ae Factory Service has 1.2 star rating based on 238 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Ae Factory Service to a friend or colleague.
- Rating Distribution
Pros: Professional repairman, Professional repair man, Technician was very nice and personable.
Cons: Poor customer service, Lack of integrity, Lack of knowledge.
Ae Factory Service has 1.2 star rating based on 238 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Ae Factory Service to a friend or colleague.
- Rating Distribution
Pros: Professional repairman, Professional repair man, Technician was very nice and personable.
Cons: Poor customer service, Lack of integrity, Lack of knowledge.Recent recommendations regarding this business are as follows: "AVOID A&E", "Dont deal with this company very unprofessional", "Absolutely not", "Pretend a repair person actually calls or shows up, then have a few beers to actually believe it!", "Do not expect customer service to happen quickly".
Most users ask Ae Factory Service for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Ae Factory Service Reviews
"Speak to someone now"
Hi...I need the technician who came here on July 5th...his name was Juan to come back and call LG & speak to the engineering dept As LG will not proceed with...
"No show for repair of dryer"
I waited 18 hours for service. The message kept coming with updates when the technician "David" would arrive. Well he was supposed to come between 8-5:00. I...
Staten Island, New York
No show for repair of dryer
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Carlsbad, California
Technician failed to show up.
User's recommendation: Don't buy a convertible dishwasher from lowes if a&e is to repair it.
Highland, California
Bad install
User's recommendation: Do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The technician never show up to the appointment.
- There are no pros and cons
- Nothing good to said about them
Preferred solution: For them to come and fix my washer this week.
User's recommendation: Absolutely not
Phoenix, Arizona
Unreliable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Update on my appointment
Preferred solution: Full refund
User's recommendation: Avoid this company at all costs. Request different referral from your home warranty.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
A&E factory service has not contacted hscclaims.com regarding Samsung refrigerator not repairable
Preferred solution: I would like to get you to contact HSC regarding my inoperable refrigerator as per the tech that was sent out by you
Repair man did not show up
Preferred solution: Price reduction
User's recommendation: Go somewhere else
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Paris, Illinois
My refrigerator still isn't fixed after 2 weeks after they came
User's recommendation: Don't use them
Pissed customer
Preferred solution: An appointment for tomorrow
User's recommendation: Be aware you will no be able to speak to a person!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Service tec abandoned job
- Contact impossible
Preferred solution: Tech to fix my fridge
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The most frustrating experience i have ever had with a company
- No customer service
Preferred solution: I would like to never have to deal with this company again, and for my home warranty to choose a different company to fix my fridge
User's recommendation: Zero customer service.
Complaint
- Nome
- Not way to get a actual live person
Preferred solution: $75. paid for “service
User's recommendation: Don’t have way to access live performances for serious issues Claim 21428****
Columbia, Tennessee
Wrong address for service visit very very
User's recommendation: Do not expect customer service to happen quickly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
4 No shows
- No pros at all
- Everything about customer service
Preferred solution: Apology
User's recommendation: Just go out a buy a new washer
Grain Valley, Missouri
They failed to show up for their appointment. Waited 9 hours.
User's recommendation: Do not use. They are not a real company!
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Call them quick at 857-263-**** before they change their number. Horrible company!