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This was the second attempt for A&E to repair a washer/dryer. The technician was supposed to arrive between 8 a.m.

and noon. He called at 11:30 a.m. and said he'd have to cancel. When I asked why he said that it needs to be a two person job.

When I asked why he said that he needed someone to drop him off because there was no parking. I assured him that there was indeed dedicated parking but he refused to show and said that another technician would be assigned.

I called A&E to complain and was put on hold for one hour after speaking with someone as they "looked into it." I eventually hung up and called back but have yet to resolve the issue.

Product or Service Mentioned: Ae Factory Service Repair.

Monetary Loss: $2000.

Company wrote 0 public responses to the review from Jan 09, 2013.
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Anonymous
Winter Park, Florida, United States #591683

Curious to know what type of repair was needed for a 2 man, front load rebuild or something?

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