Took 2 weeks to schedule a refrigerator repair. Part needed to be ordered and shipped to my address.
Then another week wait for them to come back only to have to same problem 5 months later.
After waiting another 2 weeks for an appointment, THEY cancelled the day of with an automated call. When I went to reschedule they wanted me to wait another week. Techs are hit or miss in terms of their knowledge and ability.
Phone service is laughable. No manager available. The bbb should be contacted and intervene.
Save your money or seek a service contract elsewhere.
Review about: Ae Factory Service Repair.