Not resolved

I called A&E to repair a dryer. Set up appointment and gave them my wife's phone number to call prior to arrival.

Service man called my work number and left a message for me to call the 800 number instead of my wife's phone number, my wife drove one and half hours to be in the town where the dryer was located. She was waiting for four hours. I called the 800 number and was told that their computors are down and to call back in 4 hours.

My wife wasted 3 hours of drive time and fuel. Never again.

Review about: Ae Factory Service Repair.

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