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worst experience every. He turned on a gas dryer that was on fire yesterday.

Then said its bad and went to van to get a mask. Didn't know how to open dryer, he made two phone calls. Once the dryer was opened it was filled with lint and said it was my fault for not cleaning it. If he couldn't open the machine how was I to open it?

I asked him to check the exhasut connections and he refused to do anymore work. He offered to clean it for 150. HE WOULD NOT SHOW ME OR GIVE ME A RECEIPT UNTIL I PAID $100.

never in my life have i been asked to pay without being shown how much i owe. THE WORST EVER.

Product or Service Mentioned: Ae Factory Service Dryer Repair.

Reason of review: Bad quality.

Preferred solution: Full refund.

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Anonymous
#1483097

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274-9904. If they can’t help you I would recommend calling the bbb and your local news media to do a story on sears. Frank, Rochester NY

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